Revenue & billing integration

Mercado Livre + AgentCeres

Connect Mercado Livre to AgentCeres — your AI Growth Officer — so its specialist agents work from your real Mercado Livre data. Connect your Mercado Livre Brasil seller account through your own Mercado Livre app — agents watch buyer questions, listings and orders, and propose answers or listing updates as approval cards.

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What AgentCeres does with Mercado Livre

READS

Buyer questions, your listings and the total visits they get, recent orders, and how quickly you answer — from your Mercado Livre Brasil seller account.

WRITES — ONLY AFTER YOUR APPROVAL

Answer buyer questions publicly on your listings, and update a listing's title, price, available quantity or active/paused status. Each answer and each listing change is proposed as an approval card and runs once it's approved — by you, or automatically if you've switched on Auto mode for that project.

What AgentCeres reads from Mercado Livre

  • Buyer questions on your listings — what was asked, when, on which listing, and whether it's still waiting for an answer
  • Answers you've already posted, so new replies stay consistent with what you've told buyers before
  • Which listings you have, active or paused
  • The full details of any one listing — title, price, available quantity and status — straight from Mercado Livre
  • Total visits across your listings for a period of up to 150 days, so traffic can be read against sales
  • Recent orders — what sold, for how much, and where each order stands
  • Your question response time, as Mercado Livre measures it

How AgentCeres uses Mercado Livre

You connect Mercado Livre through a Mercado Livre app of your own: you create one in Mercado Livre's DevCenter with your seller account (about 5–10 minutes, once — the connect page walks you through every field), paste its App ID and Secret Key into AgentCeres, and authorize it. The connection works only with seller accounts on the Brazilian marketplace, Mercado Livre Brasil. Once it's in place, your agents read the newest buyer questions on your listings and go deeper when a task calls for it: your active and paused listings, a single listing's details, visits across your listings for a date range, recent orders, and your question response time. AgentCeres renews the authorization automatically; if Mercado Livre ever ends it — because you revoked access or renewed your app's Secret Key, for example — you reconnect from the same page.

Your Customer feedback agent works the question queue. Buyers tend to ask right before they decide — about size, compatibility, delivery or stock — so it drafts clear answers grounded in the listing itself and in answers you've already given, and proposes each one as an approval card. Once approved, the answer is posted publicly on the listing, where every future buyer can read it. Your Research agent reads the commercial picture: which listings draw questions but few orders, how total visits move against sales, where a title or price might be holding a listing back, and how your response time is trending.

Listing changes follow the same path. An agent can propose a new title, a new price, a new available quantity, or pausing and reactivating a listing — only the fields in the proposal change. It can't close a listing, because closing is permanent on Mercado Livre. Each change runs once it's approved, by you or automatically if you've switched on Auto mode for that project, so answering questions and keeping listings current keeps moving without you living in the seller dashboard.

In practice

Several buyers ask whether a phone case fits their model; the Customer feedback agent drafts an answer for each from the listing's own details and proposes them as approval cards, so they're answered while those buyers are still deciding.

Agents that use Mercado Livre

Customer feedback agentResearch agent

Mercado Livre integration FAQ

Does AgentCeres integrate with Mercado Livre?
Yes. You connect your Mercado Livre Brasil seller account through a Mercado Livre app of your own — you create it in Mercado Livre's DevCenter, paste its App ID and Secret Key, and authorize it — and your agents can read buyer questions, listings, visits, orders and your response time. They can also answer questions and update listings — each one proposed as an approval card.
What does AgentCeres read from Mercado Livre?
Buyer questions and the answers you've already posted, which listings you have (active or paused), any one listing's full details — title, price, available quantity and status — total visits across your listings for a period of up to 150 days, recent orders, and your question response time.
Can AgentCeres answer buyer questions for me?
Yes. Your Customer feedback agent drafts an answer grounded in the listing and your earlier answers, and proposes it as an approval card. Once it's approved — by you, or automatically if you've switched on Auto mode for that project — the answer is posted publicly on the listing, where every future buyer can see it.
Can AgentCeres change my listing prices or stock?
Yes, through approval cards. An agent can propose a new title, price or available quantity, or pausing and reactivating a listing, and only the fields in the proposal change. It can't close a listing, since closing is permanent on Mercado Livre.
Does it work with Mercado Libre outside Brazil?
Not yet. The connection works only with seller accounts on Mercado Livre Brasil — a seller account from another country's Mercado Libre site can't be connected today.
Which AgentCeres agents use Mercado Livre?
Your Customer feedback agent, which drafts answers to buyer questions, and your Research agent, which reads listings, visits and orders to see what's selling and what's stalling.
How do I connect Mercado Livre?
Open Connectors in your AgentCeres dashboard and choose Mercado Livre. The connect page walks you through creating an app in your own Mercado Livre account (about 5–10 minutes): you register the address it shows, paste the app's App ID and Secret Key, and authorize it. Mercado Livre lets each Brazilian account create one app, so if you already have one, you add AgentCeres's address to it instead. AgentCeres keeps the authorization fresh from there; if Mercado Livre ever ends it, you reconnect from the same page.

Put Mercado Livre to work with AgentCeres

AgentCeres is your AI Growth Officer plus the full specialist roster. 14-day free trial. From $39/month. Cancel anytime.

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