- What's the difference between Free, Starter, Plus, and Enterprise?
- Free, Starter, and Plus scale on the same two things: how much credit your team gets each month and how many projects you can run — see the allowance shown on the card for the current numbers. Free is how you try the full specialist roster before you pay for anything. Enterprise is different in kind, not degree: we build your workspace, set the growth strategy, and run it ourselves, priced on results instead of a fixed monthly fee.
- What's a credit — and what happens if I run out?
- Credits are the unit your plan's monthly allowance is denominated in — see the allowance shown on the card for the current numbers. They cover agent activity: briefings, drafts, sends, optimization runs. Your balance renews every billing cycle. If you run out before the cycle ends, you can top up — a top-up is purchased in dollars and converts to credits at the published rate. We surface usage in your dashboard daily so there are no surprise bills.
- Can I switch plans mid-cycle?
- Yes — upgrades are self-serve and immediate. Pick a higher tier (or switch monthly → annual) from your dashboard; we show the prorated amount, charge it on the spot, and your new credit and project limits apply right away. Downgrades aren't self-serve yet: cancel renewal in Manage billing, then resubscribe to the lower plan at the start of your next cycle.