Other tools integration
Intercom + Ceres
Connect Intercom to Ceres — your AI Growth Officer — so its specialist agents work from your real Intercom data. Read conversations and manage contacts in your Intercom support inbox.
What Ceres does with Intercom
READS
Support conversations and contact data from your Intercom inbox.
WRITES — ONLY AFTER YOUR APPROVAL
Add internal notes to Intercom conversations immediately (ungated prep) and propose customer-facing replies that wait for your explicit approval before sending. Ceres drafts the reply; you approve; it reaches the customer only after your sign-off.
In practice
Research mines your Intercom conversations for recurring voice-of-customer themes — the objections and asks that should shape your next landing page and content.
Agents that use Intercom
Intercom integration FAQ
- Does Ceres integrate with Intercom?
- Yes. Connect Intercom and Ceres reads support conversations and contacts so its Research agent can mine voice-of-customer themes for positioning and content.
- Can Ceres reply to Intercom conversations?
- For internal notes, yes — Ceres can add an internal note to a conversation immediately as ungated prep. For customer-facing replies, Ceres proposes the reply and submits it only after you explicitly approve. No customer message is sent without your sign-off.
Put Intercom to work with Ceres
Ceres is your AI Growth Officer plus the specialists you choose. 14-day free trial. From $39/month. Cancel anytime.